At Kore Studios, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you use our services, visit our studio, or interact with us online at www.korestudios.uk.

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Kore Studios is a reformer Pilates studio based in Manchester. For the purposes of data protection laws, we are the “data controller” of your personal information.

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We may collect and process the following types of data:

•Identity Data – Name, date of birth, gender.

•Contact Data – Email address, phone number, postal address.

•Booking & Payment Data – Details of class bookings and transactions.

•Health & Medical Data – Any relevant health information you provide to ensure safe participation in our classes.

•Technical Data – IP address, browser type, operating system, and browsing behaviour through cookies and analytics tools.

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We use your personal data to:

•Provide and manage bookings and services

•Communicate important studio or schedule updates

•Handle payments and refunds

•Maintain safety and wellbeing in classes

•Improve your experience on our website

•Send marketing communications (only if you’ve opted in)

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We process your data under the following lawful bases:

•Contractual necessity – To fulfil our service agreements with you

•Legal obligation – For accounting or regulatory requirements

•Consent – For marketing communications and health data

•Legitimate interest – To improve services and maintain studio operations

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We do not sell your data. We may share your personal information with:

•Service providers (e.g. booking platforms, email and payment processors)

•Legal or regulatory authorities when required

•Our professional advisors (e.g. accountants or legal consultants)

All third parties are required to handle your data securely and in compliance with GDPR.

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We keep your personal data only as long as necessary:

•Client account data: up to 6 years after your last interaction

•Financial records: 7 years for legal compliance

•Health data: securely deleted after 12 months of inactivity

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You have the right to:

•Access a copy of the personal data we hold

•Request correction or deletion of your data

•Object to or restrict our use of your data

•Withdraw consent for marketing communications at any time

To exercise your rights, email us at: info@korestudios.uk

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Our website uses cookies to enhance your browsing experience and help us understand user behaviour. You can control cookie settings via your browser.

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We take appropriate technical and organisational measures to protect your data from unauthorised access, misuse, or loss.

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We may update this policy from time to time. The latest version will always be available on our website with the date of the last revision.

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Contact Us

If you have any questions about this policy or your data, please contact us at: info@korestudios.uk